SELF STORAGE FAQ
The CT SELF STOR Family is dedicated to providing you with the best in customer service and mini storage. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.
Frequently Asked Questions
How long do I have to sign up for?
We offer month-to-month leases, meaning no contracts and no commitment.
When can I get to my belongings?
Our facilities are Open 7 Days a week. Office and access vary by location. Please visit the location nearest you for Office and Access hours.
How much notice must be given when I move out?
We require a 10 days written notice to move out. Full details on the vacating policy will be provided for you at the time of Move-In.
Do you offer a mover?
Although we don't offer a mover, some of our facilities offer a Moving Truck. Please contact a facility near you and ask the Manager for full details.
How can I make a payment?
Payments can be processed by mail, in person, by phone or through our website. You may also arrange to have payment be automatically charged to your credit card. Please ask your manager about this feature.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored, and we will help you determine how much space is needed.
What forms of payment do you accept?
We accept major credit/debit cards, checks, and cash.